K-9 Frequently Asked Questions

What is a Service Dog and how does it differ from an Emotional Support or Comfort Dog?

Under the Americans with Disabilities Acts (ADA), a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability. Comfort and Emotional Support Animals are not Service Dogs. These terms are used to describe animals that provide comfort just by being with a person. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA. However, some State or local governments have laws that allow people to take emotional support animals into public places. You may check with your State and local government agencies to find out about these laws.

The process typically begins with an application and assessment to determine individual needs, goals, and eligibility. Veterans may then participate in training, evaluations, and ongoing support as part of the matching and placement process.

The cost of raising and training a Service Dog can be significant, often reaching tens of thousands of dollars. Veteran Pathways of New England works to help reduce financial barriers through grants, fundraising, and community support whenever possible.

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